FAQ's
KLŌS Fine Pet Salon FAQ
Every Full Groom, Maintenance Groom, and Bath & Brush includes:
✔ Customized Shampoo & Conditioner – Selected based on coat type and skin needs
✔ Warm Blow-Dry & Brush-Out – Ensuring a smooth, tangle-free coat
✔ Nail Trimming & Smoothing – For comfort and paw health
✔ Ear Cleaning – Gentle and thorough with Iv San Bernard’s pet-safe products
✔ Sanitary & Paw Trim (if needed) – Keeping your pet fresh and tidy
✔ Anal Gland Expression (upon request) – Provided for comfort
✔ Finishing Touches – Light spritz of Iv San Bernard perfume and coat conditioning
✔ Full Groom & CoatCare – Includes a full bath, brush-out, nail trim, ear cleaning, and breed-specific styling.
✔ Maintenance Groom – Ideal for pets groomed within the past month. Includes a bath, brush-out, hygiene maintenance, and light trimming around the face, paws, and sanitary areas.
✔ Bath & Brush – A deep cleanse using Iv San Bernard products, followed by a thorough brush-out to maintain coat health and freshness.
Yes! Our FurEaze Deshed Therapy removes excess undercoat, prevents matting, and promotes healthy regrowth. We combine Iv San Bernard’s de-shedding formulas with our Ozone HydroSpa for maximum results.
Our FurSoothe Allergy & Itching Relief therapy soothes irritated skin using Iv San Bernard hypoallergenic formulas and Ozone HydroSpa therapy to relieve discomfort and restore skin balance.
We never use a 'one-size-fits-all' approach. Shampoos, conditioners, and treatments are selected based on breed, coat type, and skin needs. KLŌS exclusively uses Iv San Bernard’s premium pet cosmetics from Italy, ensuring gentle yet effective CoatCare.
Yes! Doodles, Poodles, and other high-maintenance coats require expert care. We recommend a Full Groom every 4 weeks, with a Bath & Brush or Maintenance Groom in between to prevent matting.
For a calm, stress-free experience, we ask owners to drop off and return upon completion. Our team ensures a safe and soothing environment.
Most appointments take 2-4 hours, depending on breed, coat condition, and services requested. You’ll receive a notification when your pet is ready for pickup.
Yes! Our Express Grooming service minimizes time in the salon for pets who are nervous, elderly, or have special needs—without compromising care.
Absolutely! Enhance your pet’s experience with:
✔ Nail Grinding – Smoother finish for comfortable paws
✔ Teeth Brushing – Fresher breath and oral hygiene
✔ Iv San Bernard Nose & Paw Balm – Hydrates and protects sensitive skin
✔ Ozone HydroSpa – Oxygen-infused microbubbles to soothe allergies, hydrate the skin, and promote coat health.
✔ FurEaze Deshed Therapy – Advanced de-shedding treatment to loosen undercoat and prevent excessive shedding.
✔ FurSoothe Allergy & Itching Relief – Calms irritation, reduces inflammation, and restores coat comfort.
✔ Alopecia & Hair Regrowth Therapy – Stimulates follicles and promotes hair restoration.
✔ Coat Whitening & Color Restoration – Enhances vibrancy and brightness for all coat colors.
✔ Coat Hydration Therapy – Deep moisture treatment to prevent dryness and maintain a silky coat.
Add any upgrade to your pet’s grooming session for enhanced CoatCare results. Our team will recommend the best options for your pet!
Conditioning isn’t just about aesthetics—it’s vital for coat and skin health. KLŌS uses Iv San Bernard’s premium conditioners to:
✔ Lock in moisture and prevent dryness
✔ Strengthen the coat and reduce breakage
✔ Protect the skin barrier from environmental damage
✔ Reduce tangles and matting for easier at-home care
✔ Maintain pH balance for healthy, irritation-free skin
Skipping conditioning can lead to brittle fur, increased shedding, and matting, which is why we always include it in every KLŌS grooming session.
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